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CNAA / Theses / 2016 / June /

Development of consulting activity and international outsourcing in Republic of Moldova


Author: Zubco Roman
Degree:doctor of economics
Speciality: 08.00.14 - World Economy; International Economic Relations
Year:2016
Scientific adviser: Natalia Lobanov
doctor habilitat, professor, Academy of Economic Studies of Moldova
Institution: Academy of Economic Studies of Moldova

Status

The thesis was presented on the 16 June, 2016
Approved by NCAA on the 5 July, 2016

Abstract

Adobe PDF document1.03 Mb / in romanian

Thesis

CZU 339.9:005.942(478)(043)

Adobe PDF document 2.74 Mb / in romanian
175 pages


Keywords

consulting, outsourcing, externalization, economic globalization, competitiveness, international economic relations, knowledge economy, engineering, development strategy, commercial and financial flows, competitive advantages

Summary

Zubco Roman, "Development of consulting activity and international outsourcing in Republic of Moldova", PhD thesis in economic science, specialty: 521.02. World economy; international economic relations. Chisinau, 2016. Structure of the thesis: introduction, three chapters, general conclusions and recommendations, bibliography with 200 titles, 11 annexes, 19 figures, 13 tables, 136 pages of text. The results obtained from the research have been published in 9 scientific articles. Keywords: consulting, outsourcing, externalization, economic globalization, competitiveness, international economic relations, knowledge economy, engineering, development strategy, commercial and financial flows, competitive advantages. The field of research: includes theoretical and practical aspects of the international consulting activity and outsourcing in conditions of economic globalization. The aim of the research: identification of the factors and means of the development of international consulting and outsourcing as tools for creation of competitive advantages, at both the national and international levels, in the context of economic globalization. The objectives of the research: determination of factors of influence and tendencies that are manifested on the international advisory services market; analysis of destinations and tendencies of the international outsourcing in the context of crisis of 2008 - 2009 and in the present conditions; elaboration of a study in order to evaluate the situation on the domestic advisory services market, as well as the advantages and limits of the respective market; identification of ways to capitalize the international outsourcing opportunities in the Republic of Moldova, as a specific field of consulting activity. The scientific novelty of the thesis is based on the following elements: the development of the theoretical aspects regarding the international consulting activity and outsourcing by defining concepts and systematizing their particularities; identification of advisory activity and outsourcing as tools for creation of competitive advantages in the framework of economic globalization; conducting diagnosis of the consulting services market in Moldova and assessing its trends, in terms of supply and demand; determination of the factors that contribute to the development of consulting and outsourcing in Republic of Moldova, but also of the existing constraints in the respective areas. Theoretical and practical relevance of the thesis. The research carried out represents a contribution to the development of theoretical fundamentals of international consulting and outsourcing. The results generated by the research have a practical relevance for the specialists that activate in the field of consulting services, concerned to raise the competitiveness and focused on the effective interaction with customers, business expansion and capitalization of the existing reserves. Also, the practical value is determined by the possibility of implementing the recommendations regarding the opportunities for outsourcing in Republic of Moldova, correlated with international trends and practices. The scientific problem solved in the field is determining the ways to develop the consultancy market in Republic of Moldova, by identifying directions to increase the competitive advantages and efficiency in the consulting activity by applying outsourcing of business-processes, in order to meet and match international practices and enhance the existing opportunities, in the context of economic globalization. Implementation of the scientific results is confirmed by certificates of implementation, issued by B.C. "Mobiasbanca - Groupe Société Générale" S.A., Î.C.S. "Raiffeisen Leasin g" S.R.L. and Î.C.S. "IFODEBIT" S.R.L., part of international group "Julianus INKASSO". 7