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Manifestation of occupational stress and burnout syndrome in medical personnel


Author: Grati Lilia
Degree:doctor of psychology
Speciality: 19.00.07 - Pedagogical Psychology, Psychology of Development, Psychology of Personality
Year:2023
Scientific adviser: Angela Groza (Verdeş)
doctor, associate professor (docent)
Institution: Chisinau Pedagogical State University "Ion Creanga"

Status

The thesis was presented on the 24 February, 2023 at the meeting of the Scientific Council and now it is under consideration of the National Council.

Abstract

Adobe PDF document1.58 Mb / in romanian
Adobe PDF document1.55 Mb / in english

Thesis

CZU 159.942:614.25(043.3)

Adobe PDF document 7.37 Mb / in romanian
316 pages


Keywords

occupational stress, burnout syndrome, coping strategies, medical personne

Summary

Structure of the thesis: introduction, three chapters, general conclusions and recommendations, bibliography of 229 titles, 5 appendices, 117 pages of basic text, 34 figures, 35 tables. The obtained results are published in 5 scientific papers.

Field of study: Organizational psychology and medical personnel personality psychology.

Purpose: To study occupational stress and burnout syndrome in medical personnel, as well as to develop, implement and determine the effectiveness of the intervention program aimed at reducing them. The research was carried out by tracing the following objectives: the theoretical argumentation of the phenomenon of organizational stress and the burnout syndrome among medical personnel; determining the level of stress perception among medical personnel; investigation of burnout syndrome among medical personnel; studying coping strategies used by medical professionals; establishing the relationship between perceived stress, burnout syndrome and coping strategies, developing and implementing a psychological intervention program aimed at reducing occupational stress and burnout syndrome; determining the effectiveness of the training program; the formulation of important scientific conclusions of the research and the development of recommendations relevant to the solution of the problem addressed.

Obtained results that contribute to the solution of the important scientific problem consist in the determination of the level of occupational stress and burnout syndrome among medical personnel in correlation with the coping strategies used, as well as the development of a psychological intervention program to reduce them.

Scientific novelty of the obtained results: carrying out a theoretical-empirical study of occupational stress and burnout syndrome in medical personnel; establishing the degree of affectation of medical personnel by occupational stress and burnout syndrome; measuring the impact of occupational stress and burnout syndrome according to gender, seniority, field of activity and medical professional categories; determining the relationship between perceived stress, burnout syndrome and coping strategies; development of the psychological intervention program to reduce occupational stress and burnout syndrome among medical personnel.

Theoretical importance of the work consists in completing the theoretical approaches with reference to the causes and factors involved in the triggering of occupational stress and burnout syndrome among medical personnel.

Applicative value of the work consists in the experimentation and statistical validation of the complex program to reduce occupational stress and burnout syndrome in medical personnel, with an undesirable effect on the quality of work of medical personnel, which can form the basis of a good practice guide for them and a methodological guide for psychologists from the medical system.

Scientific results implementation. The obtained results were implemented in the work activity of five medical institutions in the city of Chisinau within the professional training courses; presented in several communications at national and international symposia and conferences; reflected in 8 published scientific papers.