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Intercultural dimensions in management of enterprises in the Republic of Moldov


Author: Pîrlog Angela
Degree:doctor of economics
Speciality: 08.00.05 - Economy and Management (in branch)
Year:2022
Scientific adviser: lilia Covaş
doctor habilitat, associate professor (docent), Academy of Economic Studies of Moldova
Institution: Academy of Economic Studies of Moldova

Status

The thesis was presented on the 29 December, 2021
Approved by NCAA on the 28 April, 2022

Abstract

Adobe PDF document – 0.76 Mb / in romanian
Adobe PDF document – 0.70 Mb / in english

Thesis

CZU 008:005.73:334.72(478)(043)

Adobe PDF document 4.18 Mb / in romanian
183 pages

Keywords

management, enterprise, cultural dimension, national culture, organizational culture, cultural dilemma, intercultural competence

Summary

Thesis structure: introduction, three chapters, conclusions and recommendations, bibliography of 266 titles and 16 annexes. The volume of the paper contains 134 pages of basic text., 35 figures, 25 tables. The research results are reflected in 15 scientific publications, which have been published in journals registered in international databases and in conference materials from abroad and in the country (registered with the National Council for Accreditation and Attestation).

Field of study: Intercultural management (Cross-cultural management).

The purpose of the study is to develop the theoretical basis about cultural characteristics specific to the Republic of Moldova and to estimate their impact on the management of enterprises in the country. Likewise, the elaboration of practical recommendations regarding the capitalization of the cultural dimensions within a successful management of the enterprises from the Republic of Moldova.

The objectives of the research are: to deepen scientific research on the concepts of national culture, organizational culture and management; identifying and arguing the role and impact of the dimensions of national culture on the management of enterprises in general, as well as on the process of reconciling cultural dilemmas and that of acquiring intercultural competence, in particular; studying the international experience regarding the use of the cultural profile in the transfer of know-how in management; conducting a survey among managers and students in order to prefigure the national profile of the Republic of Moldova; elaboration of practical recommendations and proposals in order to use the national cultural profile for establishing successful models and strategies for management, for know-how transfer, development of intercultural competence and reconciliation of cultural dilemmas.

The scientific novelty and originality consists in the complex approach of the notion of national culture and the argumentation of its impact on the management activity; identifying the best ways to adopt methods and practices in promoting successful management; concretization of the concept of “national cultural profile” and elaboration of the national cultural profile in the Republic of Moldova based on the Hofstede and Trompenaars-Hampden-Turner model; highlighting its basic components; identifying the factors influencing the management of enterprises in the Republic of Moldova and developing solutions to ensure the competitiveness of enterprises; adaptation of management models, algorithm for reconciling cultural dilemmas, development of intercultural competence in the specific context of the Republic of Moldova.

The solution of the important scientific problem consists in scientifically and methodologically substantiating the concept of intercultural management in the context of internationalization of local enterprises, which confirmed the importance of identifying cultural dimensions and intercultural competence, in order to capitalize their synergistic importance on management.

The theoretical significance of the paper is the multilateral approach to the notion of interculturality and the demonstration of the impact of intercultural dimensions on management activity.

The applicative value of the paper is determined by the possibility to use the basic results of the thesis for encreasing the efficiency of the managerial activity within the enterprises in the Republic of Moldova. Also, the results of this thesis can serve as a basis for further research in the field of the impact of cultural factors on management. The implementation of the scientific results was carried out within the Chamber of Commerce and Industry of the Republic of Moldova and the Academy of Economic Studies of Moldova.