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Persuasive communication as a strategy for resolving conflicts in the school environment


Author: Adăscăliței Andra-Mirabela
Degree:doctor of pedagogics
Speciality: 13.00.01 - General Pedagogics
Year:2023
Scientific adviser: Ecaterina Ţernă
doctor, associate professor (docent)
Institution: Chisinau Pedagogical State University "Ion Creanga"

Status

The thesis was presented on the 3 March, 2023 at the meeting of the Scientific Council and now it is under consideration of the National Council.

Abstract

Adobe PDF document – 0.80 Mb / in romanian
Adobe PDF document – 0.66 Mb / in english

Thesis

CZU 37.01:316.48(043.3)

Adobe PDF document 3.98 Mb / in romanian
0 pages

Keywords

communication, persuasion, persuasive communication, strategy, conflict resolution strategy, regulatory unit, strategic program, conflict-persuasive communication relationship, constructivism.

Summary

ANNOTATION Adăscăliței Andra-Mirabela Persuasive communication as a strategy for resolving conflicts in the school environment, Ph.D. thesis in education sciences, Chisinau, 2023 The volume and structure of the thesis. The thesis contains: introduction, three chapters, general conclusions and recommendations, bibliography (211 sources), annotation, key concepts, glossary of terms, list of abbreviations, 12 appendices, etc. In total, it contains 150 pages of basic text, 37 figures and 33 tables. Publications on the topic of the thesis: 21 scientific papers (articles in specialized magazines and communications at national and international conferences in Romania and the Republic of Moldova). Key words: communication, persuasion, persuasive communication, strategy, conflict resolution strategy, regulatory unit, strategic program, conflict-persuasive communication relationship, constructivism. The field of the study: refers to the general theory of education The purpose of the research: the theoretical-practical substantiation of the pedagogical benchmarks for capitalizing on persuasive communication as a conflict resolution strategy. Research objectives: substantiation of the conceptual and theoretical framework aimed at persuasive communication as a strategy for resolving conflicts in the school environment; analysis of conflicts in the school environment caused by the lack of persuasive communication; identifying the principles of persuasive communication as a conflict resolution strategy in secondary schools; specifying the configuration of conflict resolution strategies in educational practice; the development and experimentation of the Pedagogical Model for capitalizing on persuasive communication as a constructive strategy for conflict resolution and the Strategic Program for Resolving Conflicts through Persuasive Communication. The novelty and scientific originality of the research is objectified by: determining the theoretical and praxeological foundations from the perspective of conflict resolution in the school environment; the development of the Pedagogical Model for capitalizing on persuasive communication as a constructive strategy for conflict resolution; the elucidation of the curricular premises of the use of persuasive communication; design, implementation and experimental validation of the Strategic Program for Resolving Conflicts through Persuasive Communication. The main scientific results obtained in the research reside in the determination and validation of the theoretical-applicative foundations, incorporated in the Pedagogical Model for capitalizing on persuasive communication as a strategy for constructive conflict resolution, the implementation of which led to the formation and consolidation of persuasive behavior in conflict resolution and contributed to the formation of positive, constructive behavior of secondary school students based on persuasive communication. The theoretical significance of the research consists in updating the concepts of persuasive communication and conflict; the systematization of research on conflict resolution strategies in the school environment; establishing the theoretical foundations of persuasive communication; identifying persuasive communication as a process, product, finality; analytical designation of the characteristics of persuasive speech; the elucidation of trends in the process of persuasive communication; configuration of regulatory units (PC and CR). The applicative value of the work consists in the elaboration and validation of the set of pedagogical tools and theoretical-applicative foundations, concentrated in the components of the Pedagogical Model for capitalizing on persuasive communication as a constructive strategy for conflict resolution. Likewise, the Strategic Program for Resolving Conflicts through Persuasive Communication can be effectively implemented in the valorization of persuasive communication, both within formal education and in student counseling activities aimed at resolving conflicts in educational institutions. The implementation of the scientific results was carried out in two educational institutions from Botoşani county: "Leon Dănăilă" Secondary School, Darabani and Secondary School No. 1, Dorohoi.